When my insurance company demanded that I have my roof looked at or they would drop me, I was at a loss for who to call. I can't fully explain how easy Shayne and Eli with Image Roofing has made this process for me. They were very courteous and professional, as well as genuinely caring and compassionate about my specific needs and situation. They are just good people. The quality of work done by their subcontractor was very good. I now have a thirty year roof with ridge vents on a radiant barrier decking. I have already seen my energy costs go down and have yet to see my attic temperature get anywhere near triple digits, and it's the middle of August. The bottom line - You may have to fight with your insurance company to get them to honor what you paid them for, but you will never have to fight with Image Roofing to get a top quality, long lasting, energy efficient roof.